We went in to pet puppies one day…like my husband and I ALWAYS do….and we played with a little husky first. Then they brought us Penny. We fell in love but we weren’t sure we were ready to commit. The lovely ladies who worked there walked us through the process of filling out paper work and putting Penny on hold so we could take the night to think about it. We came back the next day and got her! She had a little issue at the vet that required medicine and you guys worked with us and to pay for the medicine! A wonderful store to purchase from!!